In the high tempo of business and the increasing challenges of the security industry today, we need strong, reliable leadership. This starts at the grass roots; or as was said in my former maritime career, “the deck plate level”. Turnover costs money but quite often this cost can be mitigated by the effectiveness of a strong leadership program. Weighing the training cost versus performance returns is a delicate balance and can be somewhat subjective unless you have benchmarks in place. An initial comprehensive training program should be designed to prepare your security staff for the basics of the job. Direct supervisor mentoring and the leveraging of “teachable moments” provides your securi
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